Privacy and Policy

Last updated: Friday 18, 2024

This Privacy Policy explains what data we collect, why we collect it, how your data is handled, and your rights concerning your data. We do not sell your data.

This policy applies to all products and services provided by tulz.AI.

1. Data We Collect and Why

Our guiding principle is to collect only what we need. Here’s what that means:

1.1. Identity & Access

When you sign up for tulz.AI, we collect identifying information such as your email address to provide essential product functionality, send product updates, and communicate critical information related to your account.

1.2. Billing Information

For paid services, we collect payment information and billing addresses. Payment details are submitted directly to our payment processor and do not touch our servers.

1.3. Product Interactions

We store the content you upload or generate using our Services. It will remain in your account for as long as your account is active. Deleted content will be permanently purged from active systems within 7 days and backups within 90 days.

1.4. Website Interactions

We collect information about your interactions with our website for analytics, product design, and performance tracking. This may include your browser type, IP address, pages visited, and referral source.

1.5. Anti-Bot Assessments

To protect against spam and misuse, we use CAPTCHA services provided by third-party vendors to verify that users are human.

1.6. Cookies

We use cookies to store your preferences, enable product functionality, and perform analytics. You can control cookies through your browser settings, but certain features may not work if cookies are disabled.

2. Voluntary Correspondence

If you email us with questions or requests, we store your correspondence to maintain a record of communication history and to address future inquiries effectively.

3. When We Access or Share Your Information

We only access or share your information in the following situations:

  • To provide requested services using third-party subprocessors, including cloud and analytics services.
  • To prevent misuse or illegal activities when investigating abuse.
  • To comply with applicable laws, including when required by legal processes like subpoenas or court orders.

4. Data Security

We encrypt all data transmitted between your browser and our servers using SSL/TLS. However, no method of transmission is entirely secure, and we cannot guarantee absolute data security.

5. Deleting Your Data

If and when you ask us to delete your content, it becomes immediately inaccessible. It will be fully purged from our active systems within 7 days and from backups within 90 days.

6. Location of Data

Our data infrastructure is located in the European Union. By using our Services, you consent to the transfer and storage of your data in the E.U. If you are located outside the E.U., including in the United States, you acknowledge that your data will be subject to E.U. laws and regulations.

7. Changes to This Policy

We may update this policy periodically to comply with relevant laws and reflect changes to our practices. We will notify you of significant changes by updating the date at the top of this page.

8. Contact Information

For questions or concerns about this policy or your data, please contact us at [email protected].